ECI Group is proud to announce its recognition as a SatisFacts Resident Satisfaction & epIQ Top 100 Company Award winner for 2024. This achievement marks ECI’s eighth consecutive year receiving the prestigious award, solidifying the company’s ongoing commitment to providing exceptional living experiences across its multifamily portfolio.
“We are honored to be named a SatisFacts Resident Satisfaction & epIQ Top 100 Company for the eighth year in a row,” said Kari Campbell, Senior Vice President of Property Management. “This award underscores our dedication to delivering outstanding service, innovative amenities, and a high-quality living environment for our residents. At ECI, we believe that success is rooted in putting people first—whether that’s our residents, team members, or partners—and we are proud to see those efforts recognized.”
The SatisFacts Resident Satisfaction & epIQ Top 100 Company Award is a highly sought-after recognition in the multifamily industry, awarded to companies that consistently demonstrate superior resident satisfaction through quality customer service, amenities, and management practices. ECI earned its spot on the Top 100 list by achieving high marks in SatisFacts’ resident satisfaction surveys and epIQ’s platform, which helps evaluate resident experience across various metrics.
Additionally, 21 ECI communities earned individual SatisFacts Resident Satisfaction Awards. The communities recognized with this prestigious distinction include:
- The Columns at Club Drive – Duluth, GA
- Estero Parc – Estero, FL
- Fairways at Jennings Mill – Athens, GA
- Houma Highlands Apartments – Houma, LA
- Inscription West Palm Beach – West Palm Beach, FL
- Makara Orlando – Orlando, FL
- NorthPointe – Greenville, SC
- The Cliftwood – Sandy Springs, GA
- The Columns at Bear Creek – Newport Richey, FL
- The Columns at Cypress Point – Wesley Chapel, FL
- The Columns at Lake Ridge – Dunwoody, Georgia
- The Columns at Oakwood – Oakwood, GA
- The Columns at Pilgrim Mill – Cumming, GA
- The Columns at Shadow Creek Ranch – Pearland, TX
- The Columns on Main – Spring Hill, TN
- The Corwyn Conyers – Conyers, GA
- The Corwyn South Point – McDonough, GA
- The Ellis Apartments – Savannah, GA
- The Factory at Park Circle – North Charleston, SC
- Verso Luxury Apartments – Davenport, FL
- Waterline Estero – Estero, FL
These communities represent the high standards of living and exceptional resident satisfaction that ECI strives to maintain across its portfolio.
“These accolades are truly a testament to the hard work and dedication of our entire team,” continued Campbell. “We remain committed to improving and innovating in every aspect of our operations to ensure that our residents have the best experience possible.”
ECI continues to prioritize resident satisfaction and operational excellence, leveraging advanced technology and ongoing investments in its communities to maintain top-tier living standards. The company’s focus on community, sustainability, and service excellence positions it to achieve continued success in the years ahead.
ECI extends its sincere thanks to its residents, team members, and partners for contributing to this significant achievement.