ECI Groups

CALLING ALL
PASSIONATE INDIVIDUALS

CULTURE

PEOPLE DEDICATED TO CRAFTING COMMUNITIES

Excellence, Commitment, and Integrity are the foundation of our company culture and we demonstrate these values every day to our residents, stakeholders, and associates. We provide quality apartments and first-rate service in order to maintain a consistent return on investment for our partners. Our transition from a family-owned business to a business owned by a family means continuing to be innovative in our approach to growth, fostered through career development opportunities for every member of ECI Group. Our most important asset is our people, and it is only with their individual success that we will continue to succeed as a company.

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Excellence

EXCELLENCE

We measure excellence in many ways. We require management to sign off on every unit prior to and during move-in.

We meet or exceed income projections. And we provide innovative and efficient means of communication via online portals and other methods.

Commitment

COMMITMENT

We are committed to upholding our long-standing reputation. We respond to all emergency service requests within 24 hours, and all other service requests within 48 hours.

We answer our phones within 3 rings, and respond to all calls within 4 business hours. We train all associates, equipping them with the resources to be successful.

Integrity

INTEGRITY

We believe our integrity is our everything. That’s why we conduct property audits twice a year. We also require competitive bids for all work performed on the property.

We’re constantly reviewing our scope and quality of work. We create value in the construction management process through value engineering, accurate estimating, careful purchasing and efficient project management.

CORE VALUES

Our core values are the backbone of our company. Using these, we strive to make a difference in the lives of our residents and fellow associates. To ensure we remain accountable, we put the following principles into practice:

WE ARE
ONE TEAM

Every role and associate is connected to overall success. Our goal is to support one another through our words, and our actions. Kindness is at the heart of everything we do.

WE ARE
TRUSTWORTHY & HONEST

Our actions and intentions are always to look for the best possible outcome and to demonstrate integrity in all that we do. We always strive to do the right thing.

WE ENJOY
SERVING OTHERS

People take priority over paperwork. Our residents are the reason we are in business and our goal is to earn their trust through each and every interaction.

WE PRACTICE
HOSPITALITY

From the minute we come in contact with a resident or guest, we smile, offer a warm friendly greeting and a firm handshake (OR a fist or elbow-bump).

WE TAKE
OWNERSHIP

Excellence is always our goal and when we make a mistake, we do our very best to make things right. We honor our commitments by doing what we say we will do.

WE ARE
PROACTIVE

By anticipating the needs of others and responding promptly and accurately, we can meet our commitments.

WE HAVE
FUN

Laughter and enthusiasm can be contagious. We strive to create an environment that makes everyone comfortable and at ease by not taking ourselves too seriously.

WE VALUE
DIVERSITY

Not everyone thinks alike and it is important that we listen and learn from each other.

WE GIVE BACK
TO THE COMMUNITY

The whole is greater than the sum of its parts. We look for ways to strengthen the neighborhoods in which we live by supporting causes that are meaningful and by being good stewards of our resources.

ECI Groups

BENEFITS INCLUDING

HEALTH, FINANCES, PROFESSIONAL DEVELOPMENT & MORE

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ECI Groups

CAREER DEVELOPMENT

GROW YOUR CAREER WITH ECI GROUP

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Our culture at ECI Group is one team focused on accountability at every level. At the end of the day; we all share a common goal, to take care of our residents, partners, and fellow associates. We balance fun, consistent learning, and shared core values to deliver results.

SETH GREENBERG

CHIEF EXECUTIVE OFFICER