Web Privacy Policy

Web Privacy Policy 

Effective Date: May 2026 

ECI Group (“ECI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share when visiting our public website, ecigroups.com (the “Site”). This Website Privacy Policy (“Policy”) explains what information we collect from general visitors to our Site, how we use it, how we share it, and the rights you have regarding that information. 

This Policy applies to all visitors to the Site, including: 

• Members of the general public exploring our communities or services 

• Prospective residents inquiring about leasing opportunities 

• Current residents accessing general site features 

• Former residents or other interested parties 

This Policy does not apply to information collected through our resident portal (RentCafe), rental applications, lease agreements, or other offline or tenant-specific processes. Those activities are governed by our separate General Privacy Policy. For the RentCafe resident portal privacy practices, please visit https://www.rentcafe.com/apartments/privacypolicy.aspx. 

By using or accessing the Site, you acknowledge and accept the terms of this Policy. IF YOU DO NOT CONSENT TO THE TERMS OF THIS POLICY, DO NOT USE THIS SITE. 

Scope of Operations: ECI Group operates exclusively within the United States, providing residential property management services in the United States. This Policy is designed to comply with applicable federal and state laws in those jurisdictions. If you are accessing this Site from outside the United States, you acknowledge and consent to our collection, transmission, and storage of your Personal Information in the United States. 

1. Information We Collect 

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household (“Personal Information”). It does not include de-identified or aggregate information, or public information lawfully available from governmental records. 

• Information you provide directly 

When you interact with our Site (for example, by submitting a contact form, requesting a tour, or signing up for communications), you may voluntarily provide: 

• Name 

• Email address 

• Phone number 

• The nature of your inquiry or message 

• Property or community of interest 

• Information collected automatically 

When you visit the Site, we and our service providers automatically collect certain technical information, including: 

• Internet Protocol (IP) address 

• Browser type and version 

• Operating system 

• Referring website or source (lead attribution) 

• Pages viewed, links clicked, and time spent on pages 

• Date and time of your visit 

• Device type and screen resolution 

This information is collected through cookies, web beacons, server logs, and similar tracking technologies, as described further in Section 5. 

2. How We Use Your Information 

We use the Personal Information collected through this Site solely for the following disclosed purposes: 

• To respond to inquiries, contact form submissions, or requests for information about our communities and services 

• To schedule property tours or follow up on leasing inquiries 

• To send marketing or promotional communications about ECI communities and services, where you have expressed interest or provided consent 

• To operate, maintain, and improve the performance and security of the Site 

• To analyze Site usage and visitor behavior in aggregate to better understand how our content is used 

• To conduct lead attribution and assess the effectiveness of our marketing channels 

• To comply with applicable legal obligations, respond to legal process, or defend against legal claims 

• To detect, prevent, or investigate fraud, security incidents, or other potentially prohibited or illegal activities 

We do not sell, rent, or lease your Personal Information to third parties. 

3. How We Share Your Information 

We share your Personal Information only as described below and never for purposes unrelated to those described in this Policy. 

In the event of a merger, acquisition, or other transfer of ECI Group’s assets or operations, your information may be transferred to the successor entity. 

4. Cookies and Tracking Technologies 

• Cookies 

Like many website operators, we use cookies and similar technologies to customize content, track usage, and improve your experience on the Site. 

Cookies are small text files placed on your device when you visit a website. They allow the Site to recognize your device and remember information about your visit. We may also use web beacons, pixel tags, and server logs for similar purposes. 

Types of cookies we use: 

You can choose to delete existing cookies, allow or block cookies, and set preferences for certain websites through your browser’s settings. Please note that blocking all cookies may limit your ability to use certain features of the Site. Instructions for managing cookies are available through your specific browser’s help documentation. 

• Google Analytics  

This Site uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics places cookies on your device that generate information about your use of the Site, including your IP address. That information is transmitted to and stored by Google and is used to evaluate visitor use of the Site and compile reports on Site activity. Google may also transfer this information to third parties where required by law, or where such third parties process the information on Google’s behalf. Google’s privacy policy is available at https://www.google.com/policies/privacy/. 

• Lead Attribution 

This Site uses lead attribution or marketing attribution technologies to assess the conversions of different channels that generate leads. This helps us understand how visitors find our Site and which marketing efforts are most effective. 

5. Email and Text Communications 

You may receive emails or text messages from ECI Group if you have submitted an inquiry, requested information, or opted into communications. We respect your preferences for managing these communications: 

• You may unsubscribe from marketing emails at any time by following the unsubscribe instructions in any marketing email we send you. 

• You may contact us directly to update your communication preferences. 

• Even if you unsubscribe from marketing communications, we may still contact you with important transactional or administrative information related to an inquiry you have submitted or a service you have requested. 

6. Children and Minors 

This Site is not directed to children under the age of 13, and we do not knowingly solicit or collect Personal Information from children under the age of 13. If we learn that a child under the age of 13 has submitted Personal Information through the Site, we will take reasonable measures to delete such information from our records and not use it for any purpose, except where necessary to protect the safety of the child or others, or as required by law. 

We may collect Personal Information about minors that is provided by a parent or legal guardian in connection with the rental application or leasing process; however, such collection is governed by our General Privacy Policy, not this Website Privacy Policy. 

7. Third-Party Links and Websites 

The Site may contain links to third-party websites that may be of interest to you. ECI Group endeavors to link only to reputable organizations, but these websites are not hosted or controlled by ECI Group. This Policy applies solely to information collected by ECI Group through this Site. We are not responsible for the privacy practices or content of any third-party website. You are advised to review the privacy policy of any third-party site before providing them with any personal information. 

8. Data Retention 

We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, or as otherwise required by applicable law, regulation, or legitimate business need. Generally: 

• Inquiry and contact form data is retained for a reasonable period sufficient to respond to and document the inquiry. 

• Automatically collected technical data (e.g., log files and analytics data) is retained in accordance with our service providers’ standard retention schedules. 

• We may retain data for longer periods where required to comply with legal obligations, resolve disputes, or defend against legal claims. 

Your Personal Information may be retained for as long as you use the Site or our products and services. Retention periods may be extended if we are required to preserve your personal information due to litigation, investigations, or other similar proceedings, or if a longer retention period is required or permitted by applicable law 

9. Security  

ECI Group takes appropriate technical and organizational security measures to protect against unauthorized access, alteration, disclosure, or destruction of your Personal Information. These measures include periodic internal reviews of our practices and security controls, including reviews of our encryption standards and physical security measures to guard against unauthorized access to systems where we store personal information. 

ECI Group limits access to your personal information to ECI Group employees and agents who reasonably need that information to perform their job functions or provide services to you. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet those obligations. 

While we take reasonable precautions to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your Personal Information. 

10. How to Exercise Your Rights 

To exercise any of the rights described above, or if you have questions about this Policy, please contact us using the methods described in Section 11. We will take reasonable steps to verify your identity before processing any request. You may also authorize an agent to submit a request on your behalf. 

11. Contact Us 

If you have any questions about this Website Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us using one of the following methods: 

12. Changes to this Policy  

We may update this Policy periodically as we add new features and services, as laws change, and as industry privacy and security best practices evolve. The Effective Date and Last Updated date at the top of this Policy will reflect when changes are made, so you can easily determine when a revision has occurred. 

If we make a material change to this Policy regarding use or disclosure of personal information, we will provide advance notice on this Site’s homepage or by other means reasonably calculated to reach you.