ECI Group is proud to announce its recognition as one of the top 100 management companies, earning an A+ rating for the year 2023 by SatisFacts/ApartmentRatings, a premier multifamily research firm. This prestigious accolade underscores ECI’s unwavering commitment to serving its customers and its dedication to enhancing the living experiences of its residents.
In addition to the top 100 ranking and A+ rating, ECI has also been honored with the Resident Satisfaction Award for 2023. This award is a testament to the company’s success in fostering community, ensuring resident satisfaction, and maintaining the highest standards of service and care across its properties.
“Understandably, a healthy reputation is backed by excellent customer service and experiences. Thank you to our residents for sharing their positive experiences and helping us achieve this incredible recognition. We couldn’t be more proud of our hardworking teams.” said Tim Johnson, Senior Vice President of Customer Experience at ECI Group.
SatisFacts Vice President of Sales Casey Smallwood extended his congratulations: “ECI’s commitment to excellence is truly commendable and we are proud to serve them as a valued client. We look forward to celebrating many more successes together.”
ECI’s recognition by SatisFacts highlights its leadership in the multifamily real estate industry and its positive impact on the lives of residents. The company remains committed to setting benchmarks for operational excellence and customer satisfaction in the years to come.