For over 50 years, our fully integrated development, construction, brokerage and management group has garnered national recognition. Since our inception, we have surpassed industry standards and set the tone for professionalism and service. ECI has established a track record of Excellence, Commitment, and Integrity through our daily actions.
We measure EXCELLENCE in many ways. We require management to sign off on every unit prior to and during move-in.
We meet or exceed income projections. And, we provide innovative and efficient means of communication via online portals and other methods.
We are committed to upholding our long-standing reputation. We respond to all emergency service requests within 24 hours, and all other service requests within 48 hours.
We answer our phones within 3 rings, and respond to all calls within 4 business hours. We train all associates, equipping them with the resources to be successful.
We believe our integrity is our everything. That’s why we conduct property audits twice a year. We also require competitive bids for all work performed on the property.
We’re constantly reviewing our scope and quality of work. We create value in the construction management process through value engineering, accurate estimating, careful purchasing and efficient project management.
Our core values are the backbone of our company. Using these, we strive to make a difference in the lives of our residents and fellow associates. To ensure we remain accountable, we put the following principles into practice:
At ECI Group, we are dedicated to providing exceptional service, value, satisfaction, and positive results. Our customers include our residents, our partners, and each other. We focus on open communication, respect, recognition, trust, and support.
We are more than just a workplace; we are a team that is bonded in both professional and personal growth.